• Advice A-Z
• Health, work & wellbeing
• Parents and carers
• Equality
• Disputes and mediation
• Redundancy and notice
• Contracts and hours
• Publications
  • Appraisal related pay
  • Advisory booklet - Employee appraisal
  • Advisory booklet - Employee communications and consultation
  • Job evaluation
  • Advisory booklet - Health Work and Wellbeing
  • Advisory booklet - Pay systems
  • Advisory booklet - Personnel data and record keeping
  • Advisory booklet - Recruitment and induction
  • Advisory booklet - Redundancy handling
  • Advisory booklet - Representation at work
  • Advisory booklet - Stress at work
  • Advisory booklet - Front line managers
  • Advisory booklet - Delivering Equality & Diversity
  • Advisory booklet - Teamwork: success through people
  • Advice leaflet - Bullying and harassment at work: a guide for managers and employers
  • Advice leaflet - Bullying and harassment at work: Guidance for employees
  • Advice leaflet - Employing older workers
  • Advice leaflet - The right to apply for flexible working: A short guide for employers, working parents and carers
  • Advice leaflet - Holidays and holiday pay
  • Advice leaflet - Internet and e-mail policies
  • Advice leaflet - Lay-offs and short-time working
  • Advice leaflet - Stress at work
  • Advice leaflet - Varying a contract of employment
  • Advisory handbook - The A-Z of work
  • Advisory handbook - Discipline and grievances at work
  • Advisory handbook - Discipline and grievances at work (section 2 of 2)
  • Advisory handbook - Employing people: a handbook for small firms
  • Advisory handbook - Employing people: a handbook for small firms (section 2 of 2)
  • Advice leaflet - Age and the workplace: Putting the Employment Equality (Age) Regulations 2006 into practice
  • Advisory booklet - Managing attendance and employee turnover
  • Advisory booklet - Managing conflict at work
  • Advisory booklet - Flexible working and work-life balance
  • Consultations - Discipline and grievances at work: Draft Acas guide
  • Advice leaflet - Mediation explained
  • Advice leaflet - Conflict in the workplace: Mediation Training
  • Consultation on time off for trade union duties and activities
  • Advice leaflet - Managing in difficult times
  • Summary
  • Discipline and grievances at work: The Acas guide
  • How we can help - Pre-Claim Conciliation explained
  • Code of Practice - Time off for trade union duties and activities
  • Advisory booklet - how to manage change
  • Advisory booklet - how to manage performance
• Helpline and interpreting service

Advisory handbook - The A-Z of work

Booklet summary

This handbook provides a brief introduction to important employee relations topics. It gives basic information on a number of subjects and where appropriate gives references to further sources of guidance. It is primarily for organisations without specialist personnel expertise.

Topics covered in the booklet:

• Absence
• Appraisal schemes
• Change of employer
• Collective bargaining
• Communications
• Contracts of employment and rights on termination
• Disciplinary procedures
• Employee involvement
• Equal opportunities
• Flexible working practices
• Grievance procedures
• Handbooks
• Harmonisation
• Health and safety
• Holidays and time off
• Hours of work
• Human resource planning
• Job design
• Job sharing
• Employee turnover
• Management of change
• Pay and grading
• Pensions
• Personnel records
• Recruitment, selection and induction
• Redundancy and lay-offs
• Relocation
• Supervision
• Training and development
• Written statements
• Notes
• Acas publications
• Acas training

The booklet is available to download from the 'Download PDF' link below. Alternatively, hard copies are available to order from our publications section of the site.

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