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How we can help - Pre-Claim Conciliation explained

Summary Acas is a publicly funded independent organisation. Our job is to promote good employment relations. If someone believes they have a claim in connection with their employment rights and either that person or their employer asks for our help, we can work with them to find a solution acceptable to both, so that they can avoid the need for the matter to be heard by a tribunal.

This process is known as conciliation. We don't impose outcomes or make judgements on the rights or wrongs of the matter in dispute; we simply try to help people settle their differences on their own terms.

Conciliation can be provided before a claim has been made to an employment tribunal. This leaflet explains how we can help in those cases.

The booklet is available to download from the 'Download PDF' link below.

Alternative versions

Translations of the booklet are also available to download in PDF format below:

 Pre-Claim Conciliation explained - Bengali [179kb]

 Pre-Claim Conciliation explained - Gujarati [181kb]

 Pre-Claim Conciliation explained - Hindi [126kb]

 Pre-Claim Conciliation explained - Polish [186kb]

 Pre-Claim Conciliation explained - Portuguese [118kb]

 Pre-Claim Conciliation explained - Punjabi [106kb]

 Pre-Claim Conciliation explained - Scottish Gaelic [129kb]

 Pre-Claim Conciliation explained - Urdu [138kb]

 Pre-Claim Conciliation explained - Welsh [123kb]

For further information about how pre-claim conciliation can help you and to watch one of our conciliators explain its benefits, go to www.acas.org.uk/pcc.

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